(1)、Automatic Delivery
The user selects the desired product
Enter the platform account ID
Select the corresponding payment method to pay
LIVESBUY Automatic recharge transaction within one minute
(2)、Manual Delivery
The user selects the desired product
Contact the customer team (online customer service, email)
Provide relevant information for customers to recharge
(3)、Overtime Compensation
In order to allow users to get better service and experience, LIVESBUY has enabled the overtime payment function.
We promise that for automatically delivered goods, if the goods are not successfully delivered within 10 minutes after payment, you will receive a certain amount of compensation. Please communicate with the customer service team for the compensation amount.
Company Name: Element Colors Electronic Entertainment Limited
Company address: 19H MAXGRAND PLAZA NO. 3 TAI YAU STREET SAN PO KONG KL, Hong Kong.
Email: [email protected]
(4)、Situations When Compensation is Not Available
Transaction timeout caused by user's own reasons
Orders that did not follow customer service prompts
Maliciously placed orders to get paid orders
Items not covered by reimbursement