After sales

We will help you in time:

• 1.If you made an order but you didn’t receive BIGO diamonds or BIGO gift card code;
• 2.If you need to apply for a refund or check the progress of refund about order;
• 3.If you don’t know how to use BIGO gift card;
• 4.If you need to make order again.

If you encounter these problems above during the purchase process, please contact us by the following ways:

Company Name: Element Colors Electronic Entertainment Limited

Company address: 19H MAXGRAND PLAZA NO. 3 TAI YAU STREET SAN PO KONG KL, Hong Kong.

Email: [email protected] or 24/7h customer service>>